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About Us
About Us
[ Introduction ]

Youplus is a professional market research and consulting service company focusing on channel service monitoring. Its services include Mystery Shopping, Audit, Video Surveillance Inspection, Satisfaction Survey, Third-party Inventory, Training and Consulting, Third-party Evaluation, Sales Violation Inspection and below-the-line Advertising Monitoring.Youplus is committed to helping the client to improve the execution of terminal channels, enhance compliance, improve customer experience, and enhance brand image, thus improving the client's customer satisfaction and loyalty.

Founded in 2007 with a registered capital of 22 million RMB, Youplus, with a stable staff, good quality and experienced professional research and consulting team, has more than 80 full-time employees, 22 partners, 35,000 shoppers in our data base and 3,000 of them have long-term cooperative relations.Youplus has a professional team with high stability, excellent quality and rich experience.

We have more than 500 service projects, and the service industries cover banking, retail, catering, clothing, luxury goods, automobiles, home appliances, mobile phones, building materials and household appliances, pharmaceuticals, hotels, property, real estate, tourism, airports, lottery, logistics, public management, gas stations, Internet, communications, e-commerce and other industries. Serving more than 10 clients of the world's top 500 headquarters (China headquarters), such as Agricultural Bank of China, CITIC Bank, Industrial Bank, China Shipping Real Estate, Shell China, BP China, Petro China, CNOOC and National Sports Lottery.

Youplus's efficient and steady professional service has been highly trusted and recognized by clients, and the renewal rate of cooperative clients exceeds 90%. After 15 years of dedicated cultivation, Youplus has become the leading brand in the field of channel service monitoring.

Youplus has established an execution network covering the whole China, including Hong Kong, Macao and Taiwan, with offices in Chongqing, Taiyuan, Nanjing, Wuhan, Nanning, Xi 'an, Shenyang, Guiyang, Changsha, Nanchang, Fuzhou, Hefei, Zhengzhou, Shijiazhuang, Tianjin, Lanzhou, Kunming and Jinan, with a volume of 30,000 visits per month.

Youplus attaches great importance to information construction, and has been rated as a national "high-tech enterprise". It has independently developed three technology platforms, which is mystery shopping management platform, U Satisfaction - customer experience management platform and U Monitoring - network supervisor inspection management platform. The function and stability of the platform are at the advanced level in the industry. A mature and stable platform not only improves the client's experience, but also greatly reduces the workload of the client's project management.

Youplus is one of the first Chinese companies to become a member of MSPA (Mystery Shopping Professionals Association). It is committed to the combination of international standards and specific conditions in China to provide international, professional and localized services for domestic enterprises.

Youplus has established strategic partnerships with many international counterparts, with more than 50 cooperative brands, involving luxury goods, high-end cars, electronic products, luxury hotels and chain retail.

In 2023, Youplus launched the Sailing Plan-empowering China brands to go abroad by providing oversea research and monitoring services for China enterprises.

Our Qualification
  • Business License

    Business License

  • High-tech Enterprise Certificate

    High-tech Enterprise Certificate

  • License of Foreign -related Investigation

    License of Foreign -related Investigation

  • Certified Member of MSPA

    Certified Member of MSPA

  • AAA Credit Enterprises Certificate

    AAA Credit Enterprises Certificate

  • ISO9001 Quality Management System Certification

    ISO9001 Quality Management System Certification

  • ISO14001 Environmental Management System Certification

    ISO14001 Environmental Management System Certification

  • ISO45001 Occupational Health and Safety Management System Certification

    ISO45001 Occupational Health and Safety Management System Certification

  • Observing Contract and Valuing Credit Certificate

    Observing Contract and Valuing Credit Certificate

  • Membership Certificate of CMRA

    Membership Certificate of CMRA

  • Membership Certificate of CAMIR

    Membership Certificate of CAMIR

  • Carbon Neutrality Commitment Demonstration Unit

    Carbon Neutrality Commitment Demonstration Unit

  • AAA Level Enterprise of Harmonious Labor Relations in Guangzhou City

    AAA Level Enterprise of Harmonious Labor Relations in Guangzhou City

  • Donation Ceremony for Teaching Assistant of Jiangxi University of Finance and Economics

    Donation Ceremony for Teaching Assistant of Jiangxi University of Finance and Economics

  • Public Welfare Donation Certificate

    Public Welfare Donation Certificate

  • Donation Certificate in Xiamen University

    Donation Certificate in Xiamen University